Description

After five years of running our specialty rental business, we are releasing some of our favorite tools and workflows to help other companies streamline and succeed!  P&J Processes are bundles of digital PDF documents that can be saved to your computer or phone –  all checklists and and documents have editable text fields so you can work directly within them throughout your workflow.

Our Client Experience Bundle includes our favorite tools for ensuring our clients have the best experience while working with our company!

Included is:

• A complete guide/checklist to the rental process as it relates to your client.  This is not only a great resource, but also can be used as an individual checklist to follow each of your clients through the rental process!
• Our perfected potential wedding client questionnaire
• Our perfected potential event client questionnaire
• A complete guide/checklist to the rental process as it relates to the logistics end of the process.  This is not only a great resource, but also can be used as an individual checklist to follow each of your orders through the rental process!
• A visual representation of how time and tasks relate when it comes to orders being prepared, packaged, delivered and returned
• A delivery/pick up report that can be used to communicate compliments, issues, and items of note between delivery teams and front of house staff
• A step-by-step process for hiring delivery crew
• Our in-house delivery crew training checklist
• A digital agreement for photo shoots
• Checklists for gathering photos from events and shoots
• Our photo management template
• A step-by-step guide to follow after publication to maximize your exposure

Once payment is processed, your PDF documents will be immediately available to download via a link in your confirmation screen and through your email receipt.  You will be able to download the products once per order.  All digital sales are final – no refunds or exchanges.